What Information We Collect

We only collect information that helps us provide better investment education services. Here's what that means in practice:

Information You Give Us Directly

When you contact us, sign up for our learning programs, or request information, you might share:

• Your name and contact details (email, phone number)
• Professional background and investment experience level
• Learning goals and areas of interest
• Any questions or feedback you send us

Information We Collect Automatically

When you visit our website, we gather basic technical information like most websites do. This includes your IP address, browser type, and which pages you visit. We use this to understand how people use our site and where we can make improvements.

We don't use tracking cookies for advertising. Any cookies we use are strictly functional – they help the site work properly and remember your preferences.

How We Use Your Information

Everything we collect serves a specific purpose. We use your information to:

• Respond to your inquiries and provide the educational services you've requested
• Send you information about our learning programs and investment education resources
• Improve our website and course materials based on how people interact with them
• Keep our services secure and prevent misuse
• Meet our legal obligations as an educational service provider in Ireland

Legal Basis for Processing

Under the GDPR and Irish data protection laws, we need a legal reason to process your information. Here's what applies to us:

• Consent: When you sign up for programs or contact us, you're giving us permission to use your information for those purposes
• Contract: If you enroll in a learning program, we need your information to deliver that service
• Legitimate interests: We have a reasonable business need to analyze website usage and improve our educational content
• Legal obligation: Sometimes Irish or EU law requires us to keep certain records

Who We Share Information With

We keep your information within our organization whenever possible. But there are a few situations where we share it:

Service Providers

We work with carefully selected companies that help us run our business – things like email services, website hosting, and payment processing. These providers can only use your information to deliver services to us, not for their own purposes. They're all bound by strict confidentiality agreements.

Legal Requirements

If Irish authorities or courts require us to disclose information, we'll comply with those legal obligations. We'll always verify the legitimacy of such requests first.

Business Transfers

In the unlikely event that Guantrix is sold or merged with another organization, your information would be transferred as part of that transaction. You'd be notified beforehand and would have choices about how your data is handled.

Your Rights and How to Exercise Them

European and Irish law gives you substantial rights over your personal information. Here's what you can do:

Access Your Information

You can request a copy of all the personal information we hold about you. We'll provide this free of charge in a commonly used electronic format. Usually we respond within two weeks, though legally we have up to a month.

Correct Inaccuracies

If something we've recorded about you is wrong, let us know and we'll fix it promptly.

Delete Your Data

You can ask us to delete your information in most circumstances. There are some exceptions – for example, if we're legally required to keep certain records, or if there's an ongoing contractual relationship. But generally, if you want your data gone, we'll remove it.

Object to Processing

You can object to how we're using your information, particularly for marketing purposes. We'll stop unless we have compelling legitimate grounds to continue.

Restrict Processing

In some situations, you can ask us to temporarily stop using your information while we sort out a dispute or verify accuracy.

Data Portability

You can request your information in a format that lets you transfer it to another service provider.

How We Protect Your Information

Security isn't just a technical issue for us – it's fundamental to how we operate. We've implemented multiple layers of protection:

• All data transmission to and from our website is encrypted using current security standards
• We store information on secure servers with restricted access
• Our staff receive regular training on data protection and privacy
• We regularly review and update our security measures to address new threats
• We maintain backup systems to prevent data loss

That said, no system is completely foolproof. We do everything reasonably possible to protect your information, but we can't guarantee absolute security. If we ever experience a data breach that affects you, we'll notify you and the relevant authorities as required by Irish law.

How Long We Keep Your Information

We don't keep information longer than necessary. How long "necessary" means depends on the type of data and why we collected it:

• Inquiry information: If you contact us but don't become a client, we typically keep your details for two years in case you reach out again
• Client records: For people who complete our programs, we maintain records for seven years to comply with Irish educational and financial record-keeping requirements
• Website analytics: We keep aggregated, anonymized usage data indefinitely because it can't identify individuals
• Marketing communications: We'll keep your contact details until you unsubscribe or we haven't heard from you in three years

After these periods, we securely delete or anonymize your information.

International Data Transfers

Our operations are based in Ireland, and we primarily store data within the European Economic Area. If we ever need to transfer information outside the EEA – for example, if a service provider is based elsewhere – we ensure appropriate safeguards are in place.

This might include using providers who participate in recognized data protection frameworks, or implementing standard contractual clauses approved by the European Commission. Your information receives the same level of protection regardless of where it's processed.

Children's Privacy

Our services are designed for adults interested in investment education. We don't knowingly collect information from anyone under 16 years old. If we discover that we've inadvertently gathered data from someone underage, we'll delete it immediately.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us so we can address this.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email if you're an active client, and we'll update the "Last Updated" date at the top of this page.

We encourage you to review this policy occasionally, especially before sharing new information with us. Continued use of our services after changes indicates your acceptance of the updated policy.